Privacy Policy

1. Introduction

At Kiah Digital, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us when you:

• Contact us through our website
• Submit enquiries via our contact form
• Sign up for our newsletter or updates
• Request our services or consultations

3. How We Use Your Information

We use the information we collect primarily to:

• Respond to your enquiries and communications
• Provide the services you request
• Improve our website and services
• Send you relevant updates and information (with your consent)

4. Cookie Policy

We use two categories of cookies and similar technologies. Essential storage (such as remembering your cookie preferences) is always active because the site cannot function without it. Analytics cookies are only set if you accept them via our cookie banner:

• Essential: a record of your cookie consent choice, stored in your browser (localStorage) for up to 12 months
• Cookieless measurement (always on): we use Umami, a privacy-first analytics tool that counts page views anonymously. It sets no cookies and collects no personal data, which is why it doesn't require consent
• Analytics (optional, consent-based): Google Analytics 4 cookies (_ga, _ga_*) that help us understand how visitors use the site, e.g. which pages are viewed and how people found us. These persist for up to 13 months
• Google LLC processes analytics data on our behalf. We have configured Google Analytics not to collect data for advertising purposes, and IP addresses are not stored by Google Analytics 4
• You can withdraw or change your consent at any time using the 'Cookie settings' link in the footer. If you reject or withdraw consent, no analytics cookies are set and any existing ones are removed

5. Data Storage and Security

We implement appropriate security measures to protect your personal information. Your data is stored securely and only retained for as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to correct any inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing of your data

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website's contact form.